Terms and Conditions
1. Definitions
- User/Patient: Any individual using Curevia’s telehealth services.
- Healthcare Provider: A licensed medical professional offering consultations through the Platform.
- Virtual Consultation: Any telemedicine or advisory session conducted via Curevia.
2. Purpose
Curevia connects users with licensed healthcare providers for general medical guidance and virtual consultations. Our services complement, but do not replace, in-person clinical evaluations or emergency care.
3. Acceptance of Terms
By using Curevia, you confirm that:
- You have read and agreed to these Terms and Conditions.
- You consent to Curevia’s Privacy Policy.
- Continued use of the Platform signifies acceptance of any future updates.
4. Medical Advice and Limitations
- Professional Expertise: All consultations are provided by licensed healthcare professionals using their best judgment.
- Scope: Virtual consultations are suitable for non-emergency conditions. For emergencies, users should seek immediate in-person care.
- Recommendations: Treatment decisions rest with the consulting provider. Patients may not demand interventions that the clinician deems unsafe or unnecessary.
5. User Conduct
- Respect: Users must communicate respectfully with healthcare professionals. Abusive or inappropriate behavior may result in termination of service.
- Adherence: Users agree to follow the professional advice provided during consultations for the best outcomes.
6. Confidentiality and Privacy
Curevia safeguards all data collected during consultations. Details about how we handle, store, and protect user information are explained in our Privacy Policy.
7. Platform Liability
Curevia facilitates access to healthcare providers but does not assume liability for medical outcomes. Users understand that telemedicine has inherent limitations due to the absence of physical examination.
8. Amendments and Termination
- Modifications: Curevia may update these Terms at any time without prior notice. Continued use constitutes acceptance.
- Termination: We may suspend or terminate accounts for misconduct or policy violations.
9. Governing Law
These Terms and Conditions are governed by the laws of Nigeria. Any disputes shall be resolved in the competent courts within the jurisdiction where Curevia operates.
10. Contact
For any inquiries, concerns, or further clarification regarding these Terms and Conditions, please contact us via the designated communication channels provided on our website.